My phone number changed, how do I access my account?

This article explains how to access your account if your phone number has changed.

Important: Do not create a new account! You can only have one Metal Pay account per our User Agreement.

If you have a new phone number or can't access the one you registered with, you can log in using the email address you signed up with.

If you have any questions about this guide or just want to say “Hi”,  find out how you can contact our Client Services team. Also be sure to follow our Client Services Help Center on X (@MetalHelpsMe) to stay up to date and learn how to get the most out of your Metal Pay experience!