My phone number changed, how do I access my account?

This article will outline how you can access your account if your phone number has changed.

Important: Do not create a new account! Per our User Agreement, you can only have one Metal Pay account.

If you have a new phone number and/or don't have access to the phone number you signed up with, you can now log in with the email address you used when signing up for Metal Pay.

If you have any questions about this guide or just want to say “Hi”,  find out how you can contact our Client Services team. Also be sure to follow our Client Services+ Help Center on X (@MetalHelpsMe) to stay up to date and learn how to get the most out of your Metal Pay experience!