How Do I Contact Metallicus Client Services Team?

This article will outline how you can contact the Metallicus Client Services Team.

If you have any issues or questions, please take a look at our Knowledge Center where you can find answers to your questions. If your questions or issues are not listed there, you can still contact our Metallicus Client Services Team by clicking the ‘Submit a request’ button or starting a live chat with us.

Getting Started

Step 1: Tap on your profile picture to access the settings page.

Step 2: Tap on the 'Help Center' button.

Step 3: Type your message to start a live chat.

Alternatively, you can submit a support ticket to our Metal Pay Knowledge Center here

If you have any questions about this guide or just want to say “Hi”,  follow our Client Services+ Help Center on X (@MetalHelpsMe) to stay up to date and learn how to get the most out of your Metal Pay experience!