How do I contact the Metal Client Services Team?

If you have any issues or questions, we recommend first visiting our Knowledge Center, where you can find a wide range of answers. If you still need help, you can contact our Metal Client Services Team directly by following these steps:

Getting Started

1. Tap the hamburger menu to access the settings page.

2. Tap “Help Center” to search for an answer to your question.

   OR

3. Tap “24/7 Live Human Support” to reach our Client Services Team directly.

Alternatively, you can submit a support ticket by visiting our Metal Pay Knowledge Center here.

If you have any questions about this guide or just want to say “Hi”,  find out how you can contact our Client Services team. Also be sure to follow our Client Services Help Center on X (@MetalHelpsMe) to stay up to date and learn how to get the most out of your Metal Pay experience!