Step 1: Shake your device on iOS or take a screenshot on Android.
Step 2: Tap on 'Report a bug'.
Step 3: Select an issue from the list.
Step 4: Give a detailed report on the issue that you're experiencing.
Step 5: Tap on the 'Send email' icon.
Step 6: Your support ticket has been created, our support team will reach out to you as soon as they can. Check your email inbox for their replies.