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  2. Metal Pay Knowledge Base

Metal Pay Knowledge Base

Registration and Verification

  • How Do I Contact Metallicus Client Services Team?
  • How do I sign up for Metal Pay?
  • What is Metal Pay?
  • How do I unlock the Cash Card?
  • Where is Metal Pay Available?
  • What does Metal Pay not allow?
See all 16 articles

Account Access

  • How do I change my phone number within the Metal Pay app?
  • How do I change my email address within Metal Pay?
  • How do I enable 2FA in Metal Pay?
  • How do I disable 2FA in Metal Pay?
  • Why didn't I receive my 6-digit code?
  • How do I enable/disable Biometrics on Metal Pay?
See all 11 articles

Cash Deposits & Withdrawals

  • How do I link my card to Metal Pay?
  • What are the Fiat deposit and withdrawal fees?
  • Bank Imposed Limits
  • What are my USD limits in Metal Pay?
  • How do I Deposit Cash to Metal Pay?
  • How do I select a default payment method?
See all 7 articles

Crypto Deposits & Withdrawals

  • How can I send crypto to my WebAuth Wallet?
  • How do I use the XPR Network Mainnet in Metal Pay?
  • How do I send crypto on Metal Pay?
  • What happens if I Send Crypto to the Wrong Address?
  • What are the Fees to Deposit or Withdraw Crypto on Metal Pay?
  • What are the Crypto Deposit and Withdrawal Limits?
See all 9 articles

Trading

  • How do I turn on/off Recurring Buys?
  • How do I Buy Crypto on Metal Pay?
  • How can I get a CSV of my Metal Pay transactions for my taxes?
  • Where Can I Buy Metal DAO (MTL)?
  • How are my Crypto Assets Custodied within Metal Pay?
  • How can I Trade between Cryptocurrencies on Metal Pay?
See all 9 articles
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