Registration and Verification
- How Do I Contact Metallicus Client Services Team?
- How do I sign up for Metal Pay?
- What is Metal Pay?
- How do I unlock the Cash Card?
- Where is Metal Pay Available?
- What does Metal Pay not allow?
Account Access
- How do I change my phone number within the Metal Pay app?
- How do I change my email address within Metal Pay?
- How do I enable 2FA in Metal Pay?
- How do I disable 2FA in Metal Pay?
- Why didn't I receive my 6-digit code?
- How do I enable/disable Biometrics on Metal Pay?
Cash Deposits & Withdrawals
- How do I link my card to Metal Pay?
- What are the Fiat deposit and withdrawal fees?
- Bank Imposed Limits
- What are my USD limits in Metal Pay?
- How do I Deposit Cash to Metal Pay?
- How do I select a default payment method?
Crypto Deposits & Withdrawals
- How can I send crypto to my WebAuth Wallet?
- How do I use the XPR Network Mainnet in Metal Pay?
- How do I send crypto on Metal Pay?
- What happens if I Send Crypto to the Wrong Address?
- What are the Fees to Deposit or Withdraw Crypto on Metal Pay?
- What are the Crypto Deposit and Withdrawal Limits?
Trading
- How do I turn on/off Recurring Buys?
- How do I Buy Crypto on Metal Pay?
- How can I get a CSV of my Metal Pay transactions for my taxes?
- Where Can I Buy Metal DAO (MTL)?
- How are my Crypto Assets Custodied within Metal Pay?
- How can I Trade between Cryptocurrencies on Metal Pay?